Merging Technologies
CentreDesk FREEWARE Help Desk

  CentreDesk 5.401

CentreDesk is a multi-user freeware help desk application, designed for a small to medium enterprise.

Core elements:  Fast, easy helpdesk call logging, easy call tracking, with the full history of all actions taken.
Easily assign help desk logs to technicians
The required date can be customized to suit the individual Issue or SLA Requirements, (calculates holidays and working days) and flagged to indicate the current status and duration. Hourly Time tracking can be enabled. 
                                          

  CentreDesk Quotation 5.401

CentreDesk Quotation is a multi-user freeware workshop Quotations help desk application, designed to integrate with CentreDesk Repair, or as a stand-alone application.

Core elements:  Fast, easy Quotations call logging, easy call tracking, with the full history of all actions taken.
Easily assign Quotations logs to technicians
Issues are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration. Time tracking can be enabled.
Security ensures that only the Quotations assigned to individual technicians can be viewed by them.
Provides a flexible workflow